Rome Transit Operator: Covid Accelerates Demand for Contactless Payments but Customer Habits Hard to Change

By:

Dan Balaban

NFC TIMES Exclusive Insight – The CIO of Italy’s largest public transit operator, ATAC SpA, said the Covid-19 pandemic has accelerated demand for open-loop contactless and mobile payments, but added that old habits are hard to break for customers and use of cash and paper tickets are still popular.

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