In-Depth: As Covid-19 Causes Transit Ridership to Plummet, Third-Party Mobile-Ticketing Vendors Hope to Help Bring Riders Back

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Dan Balaban

NFC TIMES Exclusive Insight – As the Covid-19 crisis sows fear among mass transit customers and causes ridership on buses, trains and trams to crash, there is heightened interest in mobile ticketing and other electronic fare payments as a way to ease the concerns and help coax wary riders to return.  

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