One in four bank clients drop out due to complex onboarding
Research published in January 2023 by The Financial Brand says[1] that one in four clients drop out of onboarding for banking, financial services or insurance (BFSI) services, citing the need to provide ID and ID authentication documents (26% of dropouts), too much manual entry (26%) and slow processes (25%) as reasons for dropout. Read the […]
One in four bank clients drop out due to complex onboarding Read More »