Accelerating instant payments adoption in the US

The landscape of instant payments in the US is undergoing significant transformation, with projections indicating substantial growth in adoption rates by 2028.

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Accelerating instant payments in the US

According to Reed Luhtanen, Executive Director of the US Faster Payments Council (FPC), it is anticipated that within the next four years, 70-80% of financial institutions will have the capability to receive instant payments, and 30-40% will be equipped to send instant credits.

As of 2024, the US payments ecosystem has been invigorated by the launch of the Federal Reserve’s FedNow Service in July 2023.

This service operates alongside The Clearing House’s Real-Time Payments (RTP) network, which has been functional since 2017. Despite these advancements, instant payments accounted for only 1.5% of all transactions in 2023, highlighting the nascent stage of adoption.

Challenges to Adoption

Several factors contribute to the gradual adoption in the US:

  • Consumer Preferences: Americans have a longstanding preference for credit cards, driven by rewards programs and robust fraud protection. This entrenched behaviour poses a challenge to the adoption of account-to-account (A2A) payment systems.
  • Infrastructure Readiness: The integration of these capabilities requires significant technological upgrades for many financial institutions, particularly smaller banks and credit unions.
  • Awareness and Education: Both consumers and businesses need to be educated on the benefits and functionalities of instant payments to drive widespread adoption.

Comparative Global Landscape

Internationally, countries like Brazil and India have witnessed rapid adoption of instant payment systems. Brazil’s Pix and India’s Unified Payments Interface (UPI) have become dominant payment methods, facilitating financial inclusion and efficient transactions.

In contrast, the US has been slower to embrace similar systems, partly due to the existing dominance of card networks and consumer habits.

The projections for 2028 suggest a positive trajectory in the US. The anticipated increase in financial institutions’ capabilities to send and receive instant payments indicates a maturing infrastructure.

This evolution is expected to enhance cash flow management for businesses, reduce transaction times and offer consumers more immediate access to funds.

Strategic Initiatives for Advancement

To accelerate the adoption of instant payments, stakeholders should consider the following strategies:

  • Infrastructure Investment: Financial institutions must invest in upgrading their payment systems to support instant transactions, ensuring interoperability and security.
  • Regulatory Support: Clear regulatory frameworks can provide guidance and confidence for institutions transitioning to instant payment systems.
  • Consumer Incentives: Developing reward structures and emphasising the benefits of instant payments can help shift consumer preferences away from traditional card-based systems.

The US is on a progressive path toward broader adoption of instant payments, with significant advancements expected by 2028.

While challenges remain, strategic investments in technology, consumer education and regulatory clarity are poised to transform the payments landscape, aligning the US more closely with global trends in real-time payments.

Reed Luhtanen gave his opinion on the best view forward: “I like to keep this simple so I tell financial institutions two things: first, you need to develop a strategy that starts with the customers that you currently have and serving them better and also with the customers you want to try and attract.

Two, identify partners needed to implement that strategy and then you go into project planning and implementation only once you’ve got those two steps done.”

 

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