The future of global e-commerce: Can new challengers disrupt?

For years, Alibaba and Amazon have dominated the global e-commerce landscape, setting the benchmark for online retail innovation, logistics and cross-border trade.

The future of global e-commerce

However, the industry is evolving rapidly, with emerging challengers reshaping the competitive landscape.

With ByteDance’s meteoric rise, PDD’s expansion and the shifting dynamics of cross-border marketplaces, a new era of competition is taking shape.

Alibaba’s Dominance Faces Headwinds

Despite holding the highest global e-commerce activity revenue, Alibaba Group has faced a turbulent few years.

While it peaked at $1.3 trillion in 2021, regulatory crackdowns and China’s economic slowdown have dampened its growth.

In 2023, 88.3% of Alibaba’s e-commerce revenue came from China, a market where consumer spending has declined due to the real estate crisis and rising job insecurity.

This has allowed Amazon to close the gap, though a stark difference remains.

In 2024, Amazon’s e-commerce activity revenue ranged from $761 billion to $1.1 trillion, still trailing Alibaba.

However, Alibaba’s reliance on B2B transactions, as opposed to Amazon’s B2C model, creates unique challenges and opportunities in this race.

ByteDance’s Unstoppable Growth: A New Titan?

If there’s one company shaking up the e-commerce sector, it’s ByteDance.

Originally a social media powerhouse, ByteDance leveraged its Douyin platform (TikTok’s Chinese counterpart) to drive an explosive rise in social and livestream commerce.

  • In just five years, ByteDance’s e-commerce activity revenue surged from $5.8 billion (2020) to $618 billion (2024) – a staggering 118x increase.
  • The company’s 2023-2024 growth rate hit 51.7%, surpassing that of Amazon, Alibaba and PDD.

ByteDance’s strategy is simple but effective: short-form video content seamlessly integrates with shopping experiences, converting viewers into buyers with minimal friction.

This new model of impulse-driven social commerce is redefining how online shopping works, particularly among younger, mobile-first consumers.

At its current pace, ByteDance was poised to become the world’s third-largest e-commerce company in 2024 – a significant milestone that signals a major shift in global e-commerce power.

PDD and the Rise of Alternative E-Commerce Giants

While Alibaba and Amazon still lead the market, competitors like PDD Holdings (formerly Pinduoduo) are closing in.

With an e-commerce activity revenue of $684 billion, PDD is growing rapidly by offering discount-driven, social shopping experiences, particularly in price-sensitive markets.

PDD’s success underscores a broader trend: new players are thriving by differentiating their models, rather than directly replicating Amazon or Alibaba’s strategies.

Cross-Border E-Commerce: Who’s Winning?

Cross-border e-commerce is one of the most critical battlegrounds for major online retailers.

Amazon remains the undisputed leader, with a cross-border GMV of over $360 billion in 2023, rivalling the GDP of a mid-sized economy.

Alibaba, while dominant in China, plays a different cross-border game:

  • Taobao and Tmall generate a significant portion of their GMV from Southeast Asia.
  • AliExpress and Lazada are Alibaba’s global bets, focusing on cost-conscious international consumers.

Beyond these giants, Shopee, MercadoLibre, eBay and Walmart are also key players, proving that a regional focus can be just as powerful as global expansion.

What’s Next for Global E-Commerce?

The e-commerce industry is entering a new era of competition, shaped by:

  • Social commerce dominance (ByteDance’s model).
  • Price-driven alternatives (PDD’s rise).
  • Cross-border expansion battles (Amazon vs. Alibaba).

With ByteDance on track to disrupt traditional e-commerce models, 2025 will likely be a turning point in global retail.

The question is no longer whether the landscape will change – but who will come out on top?

 

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